jetbuz123 Privacy Policy
Keeping your personal information secure is our top priority. This policy explains how jetbuz123 collects, uses, and protects your information.
This Privacy Policy ("Policy") applies to all users of the jetbuz123 platform and all related services ("Services"). By registering on jetbuz123 or using our services, you are considered to have accepted the terms of this Policy. We believe that protecting the privacy of your personal information is a fundamental responsibility, and we take that responsibility very seriously.
1. Information Collection
jetbuz123 collects various types of information from you that are necessary for providing our services, ensuring security, and improving your experience. We only collect information that is needed to fulfil our legitimate purposes.
1.1 Information You Provide Directly
When you create an account on jetbuz123 or contact us, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Residential address
- National ID or passport number (for identity verification)
- Financial information: bKash / Nagad / Rocket number and bank account details
1.2 Automatically Collected Information
When you use our website or application, certain information is collected automatically:
- IP address and device identifier information
- Browser type, language settings, and operating system
- Login time, session duration, and click activity
- Gaming history and transaction records
- Information collected through cookies and similar tracking technologies
2. Purpose of Information Use
jetbuz123 uses your information only for the following legitimate purposes. We will not use your information for any other purpose without your consent.
- Account Management: To create, verify, and manage your account.
- Identity Verification: To prevent fraud and verify age (for users aged 21 and above only).
- Financial Transactions: To process deposits and withdrawals.
- Customer Support: To resolve your issues and respond to your requests.
- Security: To detect and prevent illegal activity.
- Service Improvement: To improve our platform and user experience.
- Sending Notifications: To inform you of relevant offers and updates with your consent.
- Legal Obligations: To comply with applicable laws and regulations.
3. Information Security Measures
We use industry-standard security technology to keep your information safe. The jetbuz123 security framework operates at the following levels:
3.1 Technical Security
- SSL/TLS Encryption: All data transfers are completed through encrypted channels.
- Database Encryption: Stored sensitive information is kept in encrypted form.
- Firewalls and intrusion detection systems are kept active.
- Regular security audits and vulnerability assessments are conducted.
- Two-Factor Authentication is optionally available.
3.2 Organisational Security
- Employee access to data is restricted to the minimum necessary.
- Employees receive regular training on data protection.
- An agreement is signed before sharing any information with third parties.
- A rapid response plan is in place for data breach incidents.
4. Information Sharing and Disclosure
jetbuz123 does not sell or rent your personal information to third parties. However, your information may be shared with specific parties in the following limited circumstances:
- Service Providers: Trusted third parties that assist in operating our platform (such as payment processors and cybersecurity providers), who work under strict confidentiality agreements.
- Legal Obligations: To respond to court orders, legal processes, or valid requests from government regulatory authorities.
- Fraud Prevention: For the purpose of preventing and investigating illegal activity, fraud, or security threats.
- Business Transfer: In the event of a merger or acquisition, the new owner will be required to follow the same or stricter privacy standards.
- With Your Consent: If you give explicit approval.
Your information will not be shared with anyone for any purpose other than those listed above. Every instance of information sharing is recorded and reviewed regularly.
5. Data Retention Period
jetbuz123 retains your personal information only for as long as necessary. We consider the following factors when determining the retention period:
- All information is retained while your account is active.
- Even after an account is closed, certain information may be retained for up to five (5) years due to legal obligations.
- Transaction records are retained in accordance with financial regulatory requirements.
- Once legal obligations have ended, information is securely deleted or anonymised.
- Information for marketing communications: stopped immediately upon withdrawal of your consent.
6. Cookie Policy
jetbuz123 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
6.1 Types of Cookies We Use
- Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyse site usage and improve our services.
- Security Cookies: To detect and prevent fraudulent activity.
6.2 Cookie Control
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.
7. Your Rights
You have important rights over your personal information. jetbuz123 fully respects these rights and is committed to helping you exercise them.
Right to Access Information
You have the right to know what information we have collected from you and how it is being used.
Right to Rectification
You have the right to request correction if there is any inaccuracy or incompleteness in your information.
Right to Erasure
You have the right to request deletion of your personal information where there is no legal obligation to retain it.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing.
Right to Data Portability
You have the right to receive your personal information in a structured, machine-readable format.
Right to Restrict Processing
You have the right to request that processing of your information be temporarily suspended in certain circumstances.
How to Exercise Your Rights: To exercise any of your rights, contact us by email at: [email protected]. We will endeavour to respond to your request within 30 business days of receipt.
8. Protection of Minors
jetbuz123 provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors. Age verification is mandatory during registration.
If we become aware that a minor's information has entered our system, we will immediately delete that information and close the associated account.
9. International Data Transfers
To provide our services, your information may in some cases be processed or stored on servers located outside Bangladesh. For any such transfer, we ensure that:
- Adequate data protection measures exist in the destination country or organisation.
- A privacy agreement of equivalent standard to this Policy has been signed with the third party.
- Transferred information is used only for the specified service purposes.
10. Changes to the Policy
jetbuz123 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform. Continued use of the services after a change is considered acceptance of the new policy.
Each update is identified by the "Last Updated" date at the top of the policy. We recommend that you review this page regularly.
11. Third-Party Links and Services
Our platform may have connections to services such as game providers like Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, and PG Soft. These third parties have their own privacy policies, which apply to them. jetbuz123 is not responsible for the privacy practices of third parties.
12. Steps Taken in the Event of a Data Breach
If a data breach occurs that creates a high risk to your rights and freedoms, we will notify you as quickly as possible and within a maximum of 72 hours. The notification will include the following information:
- The nature of the breach and its possible consequences.
- What steps we have taken to minimise the damage.
- What you can do to protect yourself.
- Contact details for our data protection team.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our data protection team is always ready to assist you.
jetbuz123 Data Protection Team
[email protected]
24/7 live chat support in Bengali is available
Email replies are generally sent within 1-3 business days
We may need to verify your identity in order to process your privacy-related request. This is done to ensure that no one else can access your information.